{"id":234095,"date":"2026-06-19T22:54:53","date_gmt":"2026-06-19T22:54:53","guid":{"rendered":"https:\/\/dailytalks.org\/?p=234095"},"modified":"2026-06-19T22:54:53","modified_gmt":"2026-06-19T22:54:53","slug":"zendesk-introduces-the-autonomous-service-workforce","status":"publish","type":"post","link":"https:\/\/dailytalks.org\/?p=234095","title":{"rendered":"Zendesk Introduces the Autonomous Service Workforce"},"content":{"rendered":"<p>Wednesday 20 May, 2026<br \/>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tLondon &#8211; At Relate, Zendesk announced the Autonomous Service Workforce. This move replaces standard deflection-based bots with specialised AI agents that operate across all channels and use cases, and are priced solely on the outcomes Zendesk verifiably resolves.<br \/>\nAt the centre of this vision is the Zendesk Resolution Platform&#8230;<br \/><a href=\"https:\/\/pressat.co.uk\/releases\/zendesk-introduces-the-autonomous-service-workforce-44294f3f4645de958045db92c5fc4dad\/\" class=\"button purchase\" rel=\"nofollow noopener\" target=\"_blank\">Read More<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Wednesday 20 May, 2026 London &#8211; At Relate, Zendesk announced the Autonomous Service Workforce. This<\/p>\n","protected":false},"author":1,"featured_media":234096,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[26],"tags":[],"class_list":["post-234095","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-lse-mrkt"],"featured_image_urls":{"full":["https:\/\/dailytalks.org\/wp-content\/uploads\/2026\/06\/234095-zendesk-introduces-the-autonomous-service-workforce.png",231,60,false],"thumbnail":["https:\/\/dailytalks.org\/wp-content\/uploads\/2026\/06\/234095-zendesk-introduces-the-autonomous-service-workforce-150x60.png",150,60,true],"medium":["https:\/\/dailytalks.org\/wp-content\/uploads\/2026\/06\/234095-zendesk-introduces-the-autonomous-service-workforce.png",231,60,false],"medium_large":["https:\/\/dailytalks.org\/wp-content\/uploads\/2026\/06\/234095-zendesk-introduces-the-autonomous-service-workforce.png",231,60,false],"large":["https:\/\/dailytalks.org\/wp-content\/uploads\/2026\/06\/234095-zendesk-introduces-the-autonomous-service-workforce.png",231,60,false],"1536x1536":["https:\/\/dailytalks.org\/wp-content\/uploads\/2026\/06\/234095-zendesk-introduces-the-autonomous-service-workforce.png",231,60,false],"2048x2048":["https:\/\/dailytalks.org\/wp-content\/uploads\/2026\/06\/234095-zendesk-introduces-the-autonomous-service-workforce.png",231,60,false],"chromenews-featured":["https:\/\/dailytalks.org\/wp-content\/uploads\/2026\/06\/234095-zendesk-introduces-the-autonomous-service-workforce.png",231,60,false],"chromenews-large":["https:\/\/dailytalks.org\/wp-content\/uploads\/2026\/06\/234095-zendesk-introduces-the-autonomous-service-workforce.png",231,60,false],"chromenews-medium":["https:\/\/dailytalks.org\/wp-content\/uploads\/2026\/06\/234095-zendesk-introduces-the-autonomous-service-workforce.png",231,60,false]},"author_info":{"display_name":"Jonathan Jeriah","author_link":"https:\/\/dailytalks.org\/?author=1"},"category_info":"<a href=\"https:\/\/dailytalks.org\/?cat=26\" rel=\"category\">London Market<\/a>","tag_info":"London Market","comment_count":"0","_links":{"self":[{"href":"https:\/\/dailytalks.org\/index.php?rest_route=\/wp\/v2\/posts\/234095","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/dailytalks.org\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/dailytalks.org\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/dailytalks.org\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/dailytalks.org\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=234095"}],"version-history":[{"count":0,"href":"https:\/\/dailytalks.org\/index.php?rest_route=\/wp\/v2\/posts\/234095\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/dailytalks.org\/index.php?rest_route=\/wp\/v2\/media\/234096"}],"wp:attachment":[{"href":"https:\/\/dailytalks.org\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=234095"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/dailytalks.org\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=234095"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/dailytalks.org\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=234095"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}