August 9, 2025
“Points Fatigue” Hits Hotel Loyalty: Half Feel Undervalued. Can Gen AI Help?

Accenture’s latest Consumer Pulse survey of 18,000 consumers in 14 countries, presented in the report, “Me, my brand, and AI: The new world of consumer engagement,” explores how the adoption of AI is reinventing the consumer-brand relationship, influencing not just what people buy, but how they think…
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